Scope of work 10-12 studies per year, with 15-30 participants per study Research Study Capability: unmoderated usability test Prototypes accepted: Figma and HTML Devices accepted: Phone, Computer, Tablet Data collected: Paths/Journeys (individual and aggregated), Screen recordings, Heatmaps/Clickmaps, Task success, Time on task, Optional: efficiency and lostness calculation Test functionality: Screener (for criteria and quotas) pre-test Multiple Choice, Rating Scale, Matrix, and Open-Ended questions Redirect to URL after test completion Conditional logic flows Results analysis: Segmentation based on test answers (including task success/failure) Comparison of results between two segments Sentiment analysis of open-ended answers Technical considerations: participant experience (especially loading time) Singapore recruitment panel provided
