1. Posting summary Singapore General Hospital Pte Ltd is calling this Invitation to Quote (ITQ) SGH_MMD_Q_26_044_GMB_Supply and Delivery of Heat Moldable Insoles through the contracting agent, ALPS Pte. Ltd, on 05 November 2026 . The ITQ Closing Date and Time is 13 November 2026, 17 00 hours (Singapore Time) . For suppliers with interest to participate, please click “Respond to Posting” after event is opened and submit proposal before event is closed. Note : We strongly recommend suppliers to register using company’s generic email address. Any person who needs to receive notification about this event must access to this generic address mailbox . 2. Clarifications of ITQ Suppliers are to send all clarifications to project owners’ business email as indicated in Section 1 of sourcing event. Clarifications sent through other channels, such as Ariba Discovery Q&A or Event Messages, may result in suppliers not receiving the response in time for submission of proposal before the closing date and time. In order to ensure a fair and open competition, SGH shall provide copies of all questions and any answers to all bidders. We will do our best to make sure that no specific question is attributable to a specific bidder, but we cannot guarantee that the originator of any question will not be able to be determined from the contents of the question. All questions must reach SGH via email by 10 November 2026 . SGH intends to answer all questions no later than 11 November 2026. 3. Submission of ITQ proposal All proposals must be submitted through Ariba sourcing event by clicking ‘Submit Entire Response’. Failure to submit the documents as instructed may render the submission invalid. Training guide is available on ALPS website, https://www.alpshealthcare.com.sg/strategic-procurement/national-sourcing-events/ GO TO “Instructions For Vendors” The ITQ Proposal shall be submitted through Ariba e-Procurement System no later than 1700 hours, Friday, 13 November 2026 . Hard copy submission through other channels will not be accepted. 4. Any proposal submitted through other channels, such as SELLER’S RESPONSES, ARIBA DISCOVERY Q&A OR EVENT MESSAGES, etc. may result in disqualification at the discretion of SingHealth. 5. Ariba Helpdesk If you are encountering any issues using Ariba, please contact Ariba Helpdesk. Refer to Section 1 of sourcing event for contact information. Or, you can go to Ariba Supplier Network ( http://supplier.ariba.com ), click on “Help” at the top right hand corner, followed by “Help Centre”. Click on “Support Centre” on the pop-up and scroll down to find “Get Help by phone” Important Note: All medical devices are required to register with Health Science Authority (HSA). Suppliers are required to register with Good Distribution Practice for Medical Devices (GDPMDS).
